Responsible Gambling GDBet — Play Safe, Stay in Control

Responsible gaming means enjoying gambling activities — whether betting on a Malaysia Super League football match, playing slots, Live Casino, or MPL esports — in a way that is controlled, informed, and does not negatively impact your daily life or the people around you.

Signs of healthy and responsible betting are easy to spot:

• You are playing with disposable funds you have set aside for entertainment — not money earmarked for rent, bills, or family needs.
• You set time and money limits before you start and stick to them — whether you're winning or losing.
• You play for fun and entertainment — not as a way to solve financial problems or escape emotional stress.
• You can stop playing at any time without feeling overwhelming pressure or anxiety.
• Your gambling activity does not affect your family relationships, work performance, or mental wellbeing.

When one or more of the above conditions are no longer being met, it is a signal that it may be time to reassess your gambling habits and make use of the tools gdbet provides to help you return to a healthy balance.

GDBet understands that this is a sensitive topic and that not everyone is comfortable discussing it openly. That is why all the control tools we provide can be activated on your own, directly through your account settings, without needing to speak to anyone — though our support team is always available if you would like to talk.

GDBet provides a comprehensive suite of control tools that you can activate yourself at any time through the "Account Settings" section within the platform. Here is a detailed explanation of each tool:

Gambling-related problems rarely appear overnight. They typically develop gradually, and many people do not realise it until the situation has become quite serious. Here are the early warning signs to watch for in yourself or someone you care about:

This brief self-assessment is not a clinical diagnosis, but it can help you honestly evaluate your own gambling patterns. Answer each question truthfully based on your experience over the past three months.

Activating the control tools on gdbet is straightforward and can be done in just a few minutes. Here is a step-by-step guide for each key tool:

A — Setting Deposit / Loss / Time Limits:

B — Activating a Self-Break or Self-Exclusion:

Follow steps 1–3 above, then select "Self-Break" or "Self-Exclusion" from the menu. Choose your preferred duration and confirm your request. For self-exclusion, you will be guided through an additional verification process to ensure this is a conscious decision on your part. Any remaining balance in your account will be processed for return to your registered payment method within 48 hours.

GDBet takes the protection of young people extremely seriously. Our platform is strictly for individuals aged 18 and above, with no exceptions. The following are the measures we have in place to protect minors:

• Age Verification at Registration: All users are required to verify their date of birth upon registration. GDBet reserves the right to request verification documents such as a MyKad or passport to confirm age at any time.
• Ongoing Monitoring: The gdbet security team monitors for signs that an account may be used by an underage individual, and any such account will be suspended and investigated immediately.
• Immediate Account Closure: If it is confirmed that an account is owned or used by someone under 18, the account will be closed immediately and all related activity will be reported to the relevant authorities where necessary.

For Parents and Guardians: If you are concerned that your child or a young family member may be attempting to access online betting platforms, here are some practical steps you can take:

• Install parental control software on devices used by your children to block access to betting websites.
• Do not save your betting platform login credentials in any browser or device that children can access.
• Make sure your e-wallet accounts such as Touch 'n Go eWallet, GrabPay, and ShopeePay are protected with a strong password and are not accessible to children.
• Have open conversations with teenage children about the risks of gambling and why it is only for adults who are capable of making informed financial decisions.

If you suspect that a minor has accessed or attempted to access the gdbet platform, please contact our support team immediately at support@gdbet.click with the subject line "Underage Access Report". We take such reports very seriously and will respond promptly.

If you are concerned about the gambling habits of someone you care about — whether a partner, parent, sibling, or close friend — here is a guide to help you navigate the situation in a constructive way:

How to Approach the Conversation:

• Choose a calm, private moment to have the conversation — not during a conflict or when emotions are running high.
• Use "I" statements instead of "You" statements — for example, "I'm worried about you" rather than "You're always betting".
• Focus on the effects you have observed — such as financial stress, mood changes, or less time spent with family.
• Listen without judgment — people struggling with a gambling problem often feel ashamed and will shut down quickly if they sense they are being judged.
• Offer concrete support — not just words, but a genuine offer to accompany them in seeking professional help if needed.

Things to Avoid:

• Do not pay off their gambling debts — even with good intentions, doing so only enables the problem to continue without resolution.
• Don't engage in arguments when they're stressed or upset about a loss.
• Don't make threats you can't follow through on — it will only erode their trust in you.
• Don't neglect yourself — supporting someone with a betting problem can be deeply draining. Make sure you're also taking care of your own wellbeing.

GDBet can assist from the platform side — if the individual in question is a gdbet user and you wish to report concerns about their platform usage, contact us at support@gdbet.click. We are unable to disclose account information to third parties, but we can take appropriate protective measures based on the report received.